Returns & Exchanges

At JACK CARR Collection, we stand behind the craftsmanship of our apparel and offer a 30-day return window for items in their original, unworn condition. We strive to ensure every piece fits your lifestyle perfectly through a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and labels remain attached to qualify for a full refund.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via the portal and drop your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.